995be's Privacy Policy
Your personal information is completely safe with us. This page clearly explains how your data is collected and used.
Last Updated: This privacy policy is reviewed and updated periodically. Continued use of the site means you have agreed to the latest policy.
995be ("we", "us", or "platform") provides a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you visit our website 995be.lat, create an account, or use our services — how that information is used, who it may be shared with, and the steps we take to protect it. We ask that you read this policy carefully. By using the site, you agree to this policy.
Policy Details
What Information We Collect
When you register an account and use services at 995be, we may collect various types of information. These are explained below:
1.1 Information You Provide Directly
Information you provide yourself when you register on our platform or use our services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Financial transaction details such as bKash, Nagad, Rocket, or bank transfer information
- Information provided when contacting our support team
1.2 Automatically Collected Information
While you use the site, our system may automatically collect certain technical information:
- IP address and device type
- Browser and operating system information
- Time spent on the site and details of pages visited
- Information obtained through cookies and similar tracking technologies
- Login times, gaming activity, and transaction history
How We Use Your Information
995be uses your information only for legitimate and necessary purposes. We use your information for the following reasons:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To process betting, casino games, and financial transactions.
- Identity Verification: To meet legal requirements for financial security and fraud prevention.
- Customer Support: To resolve your questions, complaints, or issues.
- Security: To detect and prevent unauthorized access and fraud.
- Service Improvement: To improve platform functionality and user experience.
- Responsible Gaming: To identify problem gaming patterns and provide you with support.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing and Disclosure of Information
Maintaining the privacy of your personal information is our fundamental responsibility. 995be does not sell or rent your information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Trusted third-party service providers (such as payment processors and IT infrastructure suppliers) that operate our services may have limited access to your information. They are required to use it only for the specified purpose and are contractually bound to meet our privacy standards.
3.2 Legal Requirements
In the case of a court order, legal process, or valid request from a government authority, we may be legally required to disclose relevant information.
3.3 Security and Fraud Prevention
To protect platform security and prevent financial fraud or illegal activity, necessary information may be shared with relevant authorities.
3.4 Business Transfers
In the event of a business sale, merger, or acquisition, your information may be transferred. Even in such cases, the new entity will be required to comply with the standards of this privacy policy.
Cookies and Tracking Technologies
995be uses cookies and similar technologies to improve site functionality and enhance your user experience.
4.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions.
- Functional Cookies: To remember your preferences (such as language selection).
- Analytics Cookies: To analyse and improve site usage.
- Security Cookies: To detect and prevent fraud.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some important features of the site from working properly.
Data Retention and Deletion
5.1 Retention Period
We retain your personal information for as long as it is needed to provide services, meet legal obligations, or serve legitimate business purposes. Even after account closure, certain information may be retained for a specified period due to legal requirements.
5.2 Data Deletion Requests
You can contact the 995be support team to request deletion of your information. However, due to legal obligations, it may not always be possible to delete all information immediately. In such cases, we will inform you in detail.
5.3 Secure Deletion
Once the retention period ends, your information is deleted securely so that it cannot be recovered in any way.
Data Security Measures
995be applies the highest technical and organisational measures to protect your personal information. Our security framework consists of the following elements:
- SSL Encryption: All data transmission on the site is secured through SSL/TLS encryption.
- Secure Data Storage: Your information is stored in encrypted databases.
- Access Controls: Only authorised personnel have access to specific information.
- Regular Security Audits: Regular security audits are conducted to identify vulnerabilities.
- Two-Factor Authentication: An option to add an extra layer of security to your account.
- Incident Response Plan: Measures in place for a swift response to any security breach.
However, no method of transmitting or storing data over the internet can be claimed to be completely secure. We use industry-standard security technologies, but we are unable to guarantee absolute security.
Your Rights
As a user of the 995be platform, you have several important rights regarding your own information:
7.1 Right to Access
You have the right to know what information we hold about you. You can request a copy of your information through support at any time.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected. We will update it within a reasonable time.
7.3 Right to Deletion
In certain circumstances you have the right to request deletion of your information, though exceptions may apply where legal obligations exist.
7.4 Right to Object to Processing
In some cases you may object to the processing of your information. We will evaluate your objection and take it into account where applicable.
7.5 Right to Close Your Account
You can request to close your account at any time. Your account will be deactivated after all outstanding balances have been settled.
Protection of Minors' Data
995be strictly verifies age and registration is completely prohibited for anyone under 21 years of age. We do not knowingly collect information from any minor. If we become aware that a minor's information has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If parents believe their child has been registered by mistake, they are requested to contact us immediately.
Third-Party Integrations and Services
The 995be platform may integrate software from third-party game providers such as Pragmatic Play, Spribe, JILI, Evolution Gaming, PG Soft, and others. When these integrations are active, their own privacy policies apply. We are not responsible for the privacy practices of third parties and we recommend that you read their policies.
For payment processing, your financial information (bKash, Nagad, Rocket, or bank transfer) is processed through the security framework of the relevant service provider. We never store your full PIN or password.
Policy Changes and Updates
995be reserves the right to update this privacy policy from time to time. Reasons for changes may include:
- Keeping up with legal or regulatory changes
- Addition of new services or technologies
- Following improved standards for security and privacy
- Bringing clarity based on user feedback
For significant changes, we will try to notify you by email or through a notification on the platform. Continued use of the site after changes means you have agreed to the revised policy.
International Data Transfers
Your information may be stored or processed on servers outside Bangladesh. For such international transfers, we ensure that your information is covered by adequate protection measures. We secure contractual data protection guarantees with our international partners.
Contact Us
For any privacy-related questions
If you have any questions, concerns, or requests about this privacy policy, our support team is available 24 hours a day, 7 days a week.
Email: [email protected]
Live Chat: Use the live chat feature on the website — support is available in both Bengali and English.
We will try to respond to your privacy-related requests within a reasonable time and keep you fully informed.
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